Last updated: January 2026

Welmivia Medical, PLLC is committed to transparency and fairness regarding payments for services. Please review this refund and cancellation policy carefully before booking an appointment.

Appointment Fees

All fees are due at the time of booking unless otherwise stated.

Cancellations

• Appointments may be canceled or rescheduled up to 24 hours before the scheduled start time for a full refund.

• Cancellations made less than 24 hours before the appointment start time are non-refundable.

• Failure to attend a scheduled appointment (“no-show”) is non-refundable.

Refund Eligibility

• Refunds are available only when cancellations are made within the permitted cancellation window.

• Once an appointment has begun, or clinical services have been rendered, no refunds will be issued, regardless of outcome.

Medical Evaluations & Certifications

• Payment covers the professional time and services associated with a medical evaluation.

• Certification, approval, or recommendation is not guaranteed and is determined solely through clinical judgment and applicable law.

• A determination that a patient does not qualify does not constitute grounds for a refund.

Refund Processing

• Approved refunds will be issued to the original method of payment.

• Refunds typically appear within 5–10 business days, depending on the financial institution.

Exceptions

In rare cases, refunds may be considered at our discretion due to technical issues or administrative errors.

For questions regarding this policy, please contact:
admin@welmivia.com

Last updated: January 2026

These Terms of Service (“Terms”) govern your access to and use of the Welmivia website and services. By accessing this website or booking an appointment, you agree to these Terms.

Services Provided

Welmivia Medical, PLLC provides professional medical evaluation services, including telehealth consultations. Services are provided by licensed clinicians in accordance with applicable laws and clinical standards.

Booking an appointment does not guarantee eligibility, certification, approval, or any specific clinical outcome.

No Emergency Services

Welmivia does not provide emergency medical services. If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.

Medical Decision-Making

Medical evaluations and determinations are made solely at the discretion of the treating clinician based on clinical judgment and applicable law. Payment for services reflects time and professional evaluation, not outcomes.

Payments

All fees are due at the time of booking unless otherwise stated. Payments are processed securely through third-party payment processors, including Stripe. Welmivia does not store full payment card information.

Refunds and cancellations are governed by our Refund & Cancellation Policy, which is incorporated into these Terms by reference.

Use of Website

Content on this website is provided for general informational purposes only and does not constitute medical advice. Use of this website does not create a clinician–patient relationship unless and until a formal clinical encounter occurs.

You agree not to misuse the website or attempt to access systems or information not intended for you.

Limitation of Liability

To the fullest extent permitted by law, Welmivia Medical, PLLC shall not be liable for any indirect, incidental, special, or consequential damages arising from use of the website or services.

Nothing in these Terms limits liability for matters that cannot be excluded under applicable law.

Third-Party Services

Welmivia may use third-party services for scheduling, payments, communications, and website hosting. We are not responsible for the content or practices of third-party websites or platforms.

Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles.

Changes to These Terms

Welmivia reserves the right to update these Terms at any time. Updates will be posted on this page with a revised effective date.

Contact

For questions regarding these Terms, please contact:
admin@welmivia.com

Last updated: January 2026

Welmivia Medical, PLLC (“Welmivia,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and disclosed when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Personal information you voluntarily provide, such as name, email address, phone number, date of birth, and other details submitted through forms or scheduling tools.

• Health-related information provided during intake or clinical services, which is handled in accordance with applicable healthcare laws.

• Payment information, which is processed securely by third-party payment processors. Welmivia does not store full payment card details.

• Website usage information, such as IP address, browser type, pages visited, and interactions with the site.

How We Use Information

We use collected information to:

• Provide and administer services

• Schedule appointments and communicate with you

• Process payments and prevent fraud

• Improve website functionality and user experience

• Comply with legal and regulatory obligations

Third-Party Services

Welmivia uses trusted third-party service providers for:

• Payment processing (e.g., Stripe)

• Scheduling and forms

• Website hosting and analytics

• Secure communications

These providers may process information on our behalf in accordance with their own privacy policies and applicable laws.

Cookies and Tracking

Our website may use cookies or similar technologies to enhance functionality and analyze site traffic. You may adjust your browser settings to refuse cookies, though some features may not function properly.

Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Healthcare Privacy

Information shared during clinical services is handled consistent with applicable healthcare privacy standards. This website Privacy Policy applies primarily to website and administrative data and does not replace formal notices provided as part of clinical care.

Your Choices

You may contact us to:

• Request access to or correction of your personal information

• Ask questions about our privacy practices

Requests may be subject to identity verification and legal limitations.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

Contact

If you have questions about this Privacy Policy or our data practices, please contact:
admin@welmivia.com

Last updated: January 2026

The information provided on the Welmivia website is for general informational purposes only and is not intended as medical advice, diagnosis, or treatment.

No Emergency Care

Welmivia Medical, PLLC does not provide emergency medical services. If you are experiencing a medical emergency, call 911 or go to the nearest emergency department immediately.

No Guarantee of Outcomes

Medical evaluations performed by Welmivia are based on clinical judgment, patient-reported information, and applicable law.
No specific outcome, certification, approval, or recommendation is guaranteed.

Payment for services reflects professional time and evaluation, not the result of the assessment.

No Clinician–Patient Relationship via Website

Use of this website, submission of forms, or review of educational content does not create a clinician–patient relationship. A clinician–patient relationship is established only after a formal medical evaluation occurs.

Individualized Medical Decisions

All medical determinations are made on an individual basis. Information found on this website should not be used as a substitute for personalized medical advice from a qualified healthcare professional.

Regulatory Considerations

Medical services are provided in accordance with applicable state laws and regulations. Eligibility for any service is determined during the clinical encounter.

Contact

For questions regarding this Medical Disclaimer, please contact:
admin@welmivia.com

Last updated: January 2026

Telehealth services provided by Welmivia Medical, PLLC involve the use of secure electronic communications to enable healthcare services when you and the clinician are not in the same physical location.

By booking or participating in a telehealth appointment, you acknowledge and consent to the following:

Nature of Telehealth

Telehealth may include video, phone, electronic messaging, and secure data transmission. These services allow for medical evaluation and consultation without an in-person visit.

Limitations of Telehealth

• Telehealth may not be appropriate for all medical conditions.

• Certain conditions may require in-person evaluation, testing, or referral to another provider.

• Technical issues such as connectivity problems may impact the quality of the visit.

No Emergency Services

Telehealth services through Welmivia are not intended for emergency situations. If you are experiencing a medical emergency, call 911 or seek immediate in-person care.

Privacy and Security

Reasonable efforts are made to use secure technologies and platforms. While safeguards are in place, electronic communication carries inherent risks, and absolute confidentiality cannot be guaranteed.

Patient Responsibilities

You agree to:

• Provide accurate and complete information

• Participate from a private, safe location

• Use compatible technology

• Follow clinician recommendations, including seeking in-person care when advised

Consent

By proceeding with telehealth services, you voluntarily consent to receive care via telehealth and understand its risks, benefits, and limitations.

Contact

For questions regarding telehealth services or this policy, please contact:
admin@welmivia.com